Много переделал

keyboard/keyboards.py

@@ -24,11 +24,23 @@ def account_keyboard():
     builder.row(InlineKeyboardButton(text="Назад", callback_data="base"))
     return builder.as_markup()
 
+def ticket_list_keyboard(tickets):
+    builder = InlineKeyboardBuilder()
+    for ticket in tickets:
+        builder.row(InlineKeyboardButton(text=f"Тикет: {ticket['subject']}",callback_data=f"ticket_{ticket['id']}"))
+    builder.row(InlineKeyboardButton(text="Назад", callback_data="main_sup"))
+    return builder.as_markup()
+    
 
+def sup_keyboard():
+    builder = InlineKeyboardBuilder()
+    builder.row(InlineKeyboardButton(text="Создать запрос", callback_data="make_ticket"))
+    builder.row(InlineKeyboardButton(text="Мои запросы", callback_data="my_tickets"))
+    return builder.as_markup()
 
 def ticket_keyboard():
-    builder = ReplyKeyboardBuilder()
-    builder.row(KeyboardButton(text="Отмена"))
+    builder = InlineKeyboardBuilder()
+    builder.row(InlineKeyboardButton(text="Отмена", callback_data="cancel"))
     return builder.as_markup()
 
 def buy_keyboard():